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3rd Party Article – Sticky Branding
The following blog is reproduce with the permission of the author, Jeremy Miller @ Sticky Branding.
Provoke Your Customers to Buy
The pandemic blew up everyone’s sales strategies. Even if you started 2020 with a full pipeline, few businesses have escaped this year with their sales funnels intact.
One of the most common complaints I’ve heard in recent weeks is “no new logos.” Companies are generating sales from existing customers, but winning new customers (new logos) is a real struggle.
There are three obstacles to selling in the pandemic:
- Sales requires “executive access.”
- Salespeople are learning to sell, again.
- Smaller purchases, last minute.
Let’s unpack these.
Sales Requires “Executive Access”
Top down selling is more important than ever, because the people sales reps used to have relationships with are churning or unable to buy.
Managers have lost their decision making authority. Even small purchase decisions are requiring executive approval. This is exacerbated by increased turnover in procurement and middle managers.
This makes sales far more complicated, because salespeople don’t have the right relationships.
Fortunately, executive decision makers are easier to access. We have seen a 40% increase in executive access since March 2020.
Leaders are taking calls. They are more receptive to ideas and information, and they can deliver yes / no responses very quickly.
Salespeople Are Learning to Sell, Again
Business development looks more like 2005 than 2019.
For the last decade sales forces have relied on inbound marketing for lead generation. This was effective when customers were proactively looking for solutions, but executives don’t look for solutions the same way managers do. (The above issue.)
Many sales professionals are discovering how to use the phone for the very first time.
Prospecting, networking, developing centers of influence are all skills salespeople had honed and well understood in 2005. In 2020, salespeople are learning the art of hunting all over again.
Smaller Purchases, Last Minute
Revenue growth is also being hampered due to fear. Customers are making smaller purchases and waiting until the very last minute to buy.
It’s like “just-in-time buying.”
The just-in-time model is highly problematic for a few reasons:
- Predicting customer demand and having enough inventory or resources to deliver is extremely
challenging. Companies are finding themselves scrambling with the diversity and sporadic nature of
- Salespeople are working just as hard to close small deals as they did for larger deals.
- The sales funnel is lumpy; revenue is lumpy; and it’s harder to manage cash flow.
“Smaller purchases, last minute” requires re-configuring your value proposition and production capabilities to
serve a new customer with new expectations.
How to Win New Logos
The name of the game is to win new logos. This is old school selling:
- Discover a burning need the customer cannot avoid.
- Craft a value proposition and messaging that provokes the customer and gains executive access.
- Target your prospecting and marketing to deliver the right message to the right person at the right time.
- Relentlessly increase the level of sales activity to drive new business development.
These are the cornerstone principles of the Slingshot Strategy. Sticky Branding and Jeremy Miller work with you to rapidly increase your sales and drive new business development within 90 days.
You’ve read our promise, for the challenge you may be facing along with the ‘how to’ solve it.
bEffective offers services to help your SaaS business establish its revenue growth methodology in whole or for the module you need help to improve upon.
Should you wish to do it for yourself, then check out our resources menu for ‘how-to’ solve the challenge mentioned above as well as others in this area of our website. Keep in mind the research and science dictates the ‘right’ revenue growth approach needs to be built in sequence, integrated and more for achieving the promise percentage, dollars through to consistent cash flow.
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