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Industrial Safety  ·  Hazardous Gas Detection Manufacturing  ·  Ottawa  ·  1990–1992

Armstrong Monitoring

Engagement  1990–1992 (2.5 years) Sales operator Mike Reardon

Engaged to take an R&D success in hazardous gas detection and turn it into a viable commercial start-up. The product was credible, built by engineers with deep technical expertise, but the company had no defined commercial motion to take it to the industrial buyers who would need it.

Used the same system to research, identify, and engage the right buyers for diversifying revenues. The discipline that made the difference: specialty technical sales requires industry contacts and credibility. You cannot cold-call your way into hazardous gas detection. Landed a partnership with Dover Corporation’s oil and gas division, anchoring credibility that no amount of paid outreach could have purchased.

Outcome $1M+ in revenue across two and a half years. Dover Corporation oil and gas division partnership established, providing both market entry and ongoing industrial credibility.
$1M+
Revenue from a defined
customer diversification
Dover Corp.
Oil & gas division
partnership anchored
Lesson That Travels

“Specialty technical products do not sell on features. They sell on industry contacts, credibility, and the right onboarding. Cold outreach is the wrong channel for the prime customer in technical industries, a lesson that travels intact to today’s SaaS sectors.”

Why This Matters to You

Reaffirming the need for right onboarding, ideal-customer research, and operating discipline, even when the business itself did not yet see those needs as a discipline. The product was good. The motion to take it to market was the missing system.